Holiday Inn Express Hotel & Suites - Dubuque West Guest Reviews
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6.2 miles from Dubuque centre |
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Gary, Waunakee, visiting Five Flags Center Mon, 21 February 2022
Overall good stay; very friendly staff that are extremely helpful. We met O'Neal from the Bahamas working there and he was truly a very happy and engaging man. Good place to stay just needs a little updating on the details. We would stay again though.
Liked: Pool area was well managed and the employees were very friendly.
Disliked: Pull out couch mattress was all stained and black mold in the shower.
Tim Tue, 28 January 2025
It was meh.
Liked: The warm cookies in the reception area Friday night were nice.
Disliked: We thought we booked a room with two queens. The hotel only had a king.....and our room was next to the exercise room......open 24 hours.....annoying. One morning, when we went to breakfast, ther warming trays were all empty except for the biscuits and gravy.
Megan Sat, 11 January 2025
convieient and comfortable and very...
Liked: location
Hongjoo Wed, 1 January 2025
I am pleased to have...
Liked: It was perfect location for additional family holiday visit. Not enough rooms in the house but we have holiday inn! ^^
Jennifer Mon, 16 December 2024
Disappointed
Liked: Rooms were clean
Disliked: We live in town and booked this hotel just for the pool and as we were checking in I was talking about going swimming as that is the only reason we went to the hotel and I was informed that the pool area was closed due to the heater stopped working in the pool and they couldn’t get a hold of the maintenance person. Would like a refund
Corrine Sat, 14 December 2024
Exceptional
Lisa Sat, 30 November 2024
Pleasant
Liked: Clean rooms, good breakfast
Disliked: Pool cold & railing not secure. Jacuzzi water looked dirty & lukewarm
Kelly Sat, 23 November 2024
Fine.
Liked: Staff was very nice and the bedding was very comfortable.
Disliked: The hotel was just incredibly dated. Hallways, room, bathroom. Old TV with no streaming capability . Ice maker broken. No coffee in room. Just really kind of sad and dated.
Gunnar Wed, 20 November 2024
Good
Liked: Acceptable business travel hotel if you just need a bed and a shower. Decent breakfast and the lady in the breakfast room was very freindly and service minded.
Disliked: Long over due for an overhaul.
Cathy Mon, 18 November 2024
I had a great time.
Liked: Quiet and clean.
Amber Mon, 11 November 2024
Exceptional
Liked: Hot tub and friendly staff
Disliked: The swimming pool was to cold.