Holiday Inn Express Hotel & Suites Dallas West Guest Reviews
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6.6 miles from Dallas centre |
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Domen Sun, 17 November 2024
Rude receptionist, lofty doors and...
Disliked: We paid via booking directly in advance. Booking told us to get the invoice at the reception. When checking out the receptionist didn't want to give us invoice, referred us back to booking because we paid to them, saying she can't give us invoice because we paid to book not to hotel. No matter how hard we tried to show her the emails and text messages from booking that they can't issue invoices that they were only a monetary transaction person in the case and to get the invoice from the receptionist they still refused. Invoices were of course needed for our business. Poor service.
Kenneth Sun, 17 November 2024
Great Value and location
Liked: Everything was very good, comfortable beds, excellent breakfast selection.
Jennifer Fri, 8 November 2024
Exceptional
Christi Mon, 4 November 2024
Exceptional
Liked: Awesome experience! Renovations are almost complete. I was happy when she gave me multiple options for a room. Breakfast was awesome! Dining area was spacious. The room was great and very clean. The only issue is the shower curtain was a little short so the water got on the floor a bit so just ask for extra towels, other than that, it was great!
Dawn Sun, 3 November 2024
Awesome staff!
Liked: Very clean, elevators were conveniently located, beds were comfortable, we got in very very late to check in after driving 7 hours and had a funeral next day so they graciously gave us a late checkout so we could get some extra rest and could go straight from the hotel to the service.
Disliked: Very warm in the hallways
Brutus Tue, 29 October 2024
Very good
Hector Wed, 23 October 2024
Exceptional
Angela Mon, 21 October 2024
The staff was amazing. The...
Liked: The breakfast had several options. Everything was great.
Disliked: Everything was great. We have no compaints.
Lucy Sun, 20 October 2024
Nice hotel will be better...
Liked: Breakfast and location
Disliked: If you don't get a modern refurbished room the rooms are very dated so we got unlucky there
Ivory Fri, 18 October 2024
Bad