Holiday Inn Express Hotel & Suites Cleveland-Richfield Guest Reviews
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2.6 miles from Richfield centre |
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Deborah Sat, 22 March 2025
Good
Pete Wed, 19 March 2025
Thank goodness don't ever have...
Liked: n/a
Disliked: Reservations was made with Booking.com. A user error was made with the date, addressed immediately through app. When did receive a reply a call was made to facility. Zara told us no problem with changing date, plenty of rooms. Upon attempted check in, clerk said "no record" so forced to pay for room twice.Staff and guests leave common areas smelling poorly.Room smelt like wet dog.
Eric Mon, 10 March 2025
Exceptional
Amani Thu, 6 March 2025
Very good
Szakacs Sat, 22 February 2025
Exceptional
Kellen Tue, 18 February 2025
Stay somewhere else for a...
Liked: Location
Disliked: No hot water, locked out in the cold after midnight with no answer on the phone or anyone at the front desk. Room was cleaned and no new towels were left while the dirty ones were taken.
Kennedy Mon, 17 February 2025
Exceptional
James Sun, 9 February 2025
Pleasant
Buchanan Mon, 3 February 2025
Superb
Nadiia Mon, 3 February 2025
Good