Holiday Inn Express Hotel & Suites Cleveland - Ms Guest Reviews
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1.3 miles from Cleveland centre |
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Nykia Tue, 30 April 2024
Liked: the staff was amazing and doing there best with what they had to work with
Disliked: the hotel needs to be updated the first room we had had a leak the floor was wet and smelled of mold the rooms were really out dated and in need of care
Verified Hotel Guest Tue, 19 March 2024
Liked: The room was clean and the staff was very friendly and professional.
Disliked: No. We enjoyed our stay.
Verified Hotel Guest Mon, 18 March 2024
Liked: The staff
Disliked: Carpet needs shampooing, the tub was very stained, the wood furniture in the room was really chipped in many areas, the white towels were hard, not folded properly and were stained. The curtains had dead bugs on them and wouldn't close completely.
Antionette Tue, 6 February 2024
Liked: My nephew enjoyed the stay
Disliked: No
Verified Hotel Guest Mon, 5 February 2024
Liked: My son was there
Disliked: The bathroom, things were falling off the wall
Verified Hotel Guest Sat, 27 January 2024
Liked: Location and courteous staff.
Disliked: Staff personal vehicles parked at the front door access for entire weekend denying access, blocking ability for guests to perform offloading or onloading of personal effects. This front area is expected to be cleared for guests arrival, departures.
Samuel Mon, 15 January 2024
Liked: I didn't like anything about it at all.
Disliked: Hotel rooms was dirty and they need to do some upgrades to their hotel. The fitness center was out or order.
Colleen Thu, 26 October 2023
Liked: The staff were friendly The breakfast was great! The bed was comfortable and bedding was clean!
Disliked: I felt that the lobby area and elevator needed a sweeping and a mopping. The room itself was clean. I thought the price was a little much for the level of first appearances in the lobby. This appears to be a much older hotel that could use some updating.
Terry Mon, 23 October 2023
Liked: Location
Disliked: Room was not what I expected, bathroom tub was not clean. The carpet had bad smell to it
Verified Hotel Guest Mon, 10 July 2023
Liked: Location
Disliked: The dingy smell and the dirty bathtub.