When we returned to room following concert, we found the toilet leaking. This was noticed by the sound of water flowing upon flushing and the 1/2 inch water buildup beneath the toilet tank. Reported immediately to the front desk. They sent a young woman to investigate. She mopped the floor with towels and the front desk assured me that they would keep the floor dry through the night. They said they could provide another room if I wanted to move. Considering that we'd be using the toilet a few times through the night and morning, we opted to move. This was all at approximately 12 midnight. Second room was fine but on a noisy corner. Asked for an adjustment to our bill at checkout and was told that we had received a discounted rate on booking and that the hotel could do nothing as they hadn't yet been paid. All in all, a bad experience with no adjustment at all for the inconvenience of having to move everything to a new room at midnight.

Disliked: Leaking toilet.

OK for one night, probably...

Liked: Easy to find, plenty of parking, staff friendly, room OK. Proximity to main roads meant it was a little noisy, breakfast didn't offer many options, but was ok for one night, wouldn't stay longer term though
Disliked: Proximity to traffic, breakfast basic

Exceptional

Liked: Good location great experience
Disliked: 5 star breakfast 5star staff

Superb

Exceptional

Liked: Everything
Disliked: N/a

Exceptional

Liked: We stayed at the hotel during hurricane Milton. We felt safe and comfortable there and the staff were very friendly. Everything went smoothly and the organization was really good.

Superb

Exceptional

Great place to stay

Liked: Clean and modern

Superb