When we returned to room following concert, we found the toilet leaking. This was noticed by the sound of water flowing upon flushing and the 1/2 inch water buildup beneath the toilet tank. Reported immediately to the front desk. They sent a young woman to investigate. She mopped the floor with towels and the front desk assured me that they would keep the floor dry through the night. They said they could provide another room if I wanted to move. Considering that we'd be using the toilet a few times through the night and morning, we opted to move. This was all at approximately 12 midnight. Second room was fine but on a noisy corner. Asked for an adjustment to our bill at checkout and was told that we had received a discounted rate on booking and that the hotel could do nothing as they hadn't yet been paid. All in all, a bad experience with no adjustment at all for the inconvenience of having to move everything to a new room at midnight.

Disliked: Leaking toilet.

Superb

Liked: Breakfast is always a imenity.

About what we expected. Stunned...

Liked: Staff as very nice, friendly and helpful
Disliked: Room was “meh”…no notepad or pen to write on. Coffee was tasteless in Room and buffet.

Exceptional

Bad

Exceptional

Very good

Not good value for the...

Liked: Location breakfast
Disliked: No water pressure no hot water super expensive property is being used as a hurricane shelter for people that have been displaced

Very good

Exceptional