Holiday Inn Express Hotel & Suites Chehalis - Centralia Guest Reviews
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0.6 miles from Chehalis centre |
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Judith Tue, 11 February 2025
Would confirm some things as...
Liked: The staff was gracious but I would have liked to have been given the internet information at check in. Returning to the room on the first day I found that the phone was still disconnected (I had called the night before from my cell phone to advise the front desk that the phone wasn't plugged in); the room had not been cleaned, bed unmade, no new towels, coffee not replaced. I didn't know if housekeeping wasn't offered so my room had been skipped. Responded to first survey with this info; received immediate response with offer of apology, new towels and some additional bonus points (don't know yet if they have been applied or not); didn't down grade because this may have been a "one off". Would stay again but confirm that I will receive internet info at check in and maid service is done daily. Breakfast was good. Staff was courteous.
Disliked: See above
Cassandra Sat, 1 February 2025
Superb
Ashley Thu, 30 January 2025
Great stay, I'd stay again.
Liked: Clean location, ALL staff was very friendly! Pool and hot tub were prefect temps and good sized. This is the only hotel I've been to that kept up on breakfast... never an empty tray. Rooms are very spacious!
Disliked: The train goes by a few times at all hours and is a little loud, and the shower water pressure was terrible.
Brown Tue, 21 January 2025
Exceptional
Allison Sun, 29 December 2024
Very nice one night stay
Liked: Very clean, nice pool area, friendly staff
Dana Sun, 22 December 2024
Exactly what we had hoped!
Liked: It was very clean, had all the amenities we needed and the breakfast was great!
Cammie Wed, 18 December 2024
Superb
Liked: Room was great, breakfast was great as well
Disliked: Housekeeping tried to come in quite early before checkout, thankfully the door was locked.
David Thu, 12 December 2024
Superb
Danelle Thu, 12 December 2024
Very good
Ella Mon, 25 November 2024
Will recommend
Liked: Location was perfect by I 5. The room was very clean! Breakfast was good, I was missing bacon and scrambled eggs but the rest was good
Disliked: Maybe as a courtesy 1 or 2 bottles of water in the fridge. Other than that no complaints.