Holiday Inn Express Hotel & Suites Brainerd-Baxter Guest Reviews
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2.9 miles from Brainerd centre |
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Mary Mon, 7 April 2025
We will come back!
Liked: Our stay was wonderful!! We requested a first floor room and we got it!!! All of the Staff were friendly and accommodating.
Disliked: Above us was a family that were pounding and running. Must have been kids. This was going on for hours. Finally I went to the Front desk about 10:45 to complain. Staff was helpful. It still went in for awhile longer. That was disappointing. Finally we all fell asleep.
Bjerketvedt Mon, 24 March 2025
Exceptional
Liked: The water park.
Disliked: Only 1 elevator got really behind
Brooke Thu, 20 March 2025
Family, toddler friendly. Clean, comfortable...
Liked: Toddler friendly
Disliked: All of the kids broke out in a rash from the waterpark, assuming from the chemicals. Also on our first day, the water in the kid area was very cold!! the Bar/Grill in the pool area should be open earlier.
Bernadette Tue, 11 March 2025
It is a fine place...
Liked: Breakfast was good. Location was fine.
Disliked: Waterpark needs a lot of maintenance done. Lots of items not working. The room walls were thin - could hear dogs barking and babies screaming over night.
Julie Wed, 5 March 2025
Kids enjoyed Waterpark and arcade...
Liked: My request for adjoining rooms was not met. I made much effort for this criteria. Very disappointing. Also had requested late check out.... had to verify membership and then 2 primo rate rooms weren't both entitled to a late checkout
Disliked: See above I guess
Terres Thu, 2 January 2025
Superb
Liked: The staff were awesome and very accommodating.
Disliked: There were several water features broken and didn't work. Somethings were rusty. The breakfast was just ok, not very kid friendly.
Ashley Mon, 2 December 2024
Great place to stay! Will...
Liked: The staff are always nice, & it’s always clean. The waterpark is on of our favorites in mn! There is a good amount of stuff for toddlers to do!
Angela Wed, 27 November 2024
Disappointing
Carrie Mon, 11 November 2024
Very good
Liked: the price was good for what we got. The room was nice and very quiet.
Disliked: The sofa hide a bed was very uncomfortable. The waterpark was very crowded.
Kay Sat, 2 November 2024
Exceptional