Holiday Inn Express Hotel & Suites Boston-Cambridge Guest Reviews
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1.3 miles from Cambridge centre |
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Jacob, Mapleton, visiting The Sinclair Cambridge Mon, 26 February 2018
Our room was very clean, and the staff was very friendly. All in all, it was a good experience. I would recommend it.
Disliked: I was a bit disappointed that we had to pay for parking. I can understand if people who are not guests park at the hotel, but we had already paid for the room, so I would assume that a parking space would be included with that. Are there really that many people who come to the hotel by public transportation? I would assume most people would have a car when they come to the hotel.
Jared, Pleasant Valley, visiting Boston City Hall Plaza Fri, 31 May 2013
Liked: Everything else about the hotel was great!
Disliked: Parking was awful and inadequate. I do understand there were several events going on in town, but the lot is not nearly large enough to support the place.
Lively Mon, 18 November 2024
Very poor
Liked: The location was good
Disliked: When we got to the hotel (which was late), the person at the front desk was distracted and seemingly annoyed. When we got to the room, it was a single king vs the 2 queens that I had reserved. We were traveling with 4 adults, hence, the reason I reserved 2 queen beds. When I called the front desk, I was told that they just worked the night shift so didn't know a thing about it, but the hotel was full (I had reserved the hotel 2 months prior) and they had "compensated" me by putting sheets on the pull out couch. The couch was totally inadequate for anyone to sleep on, never mind two adults. The "mattress" was only 3 inches thick and consisted solely of springs. No one could sleep on this and no pillow was provided. So, we had to sleep three adults to the bed and one slept on the small couch. When you travel with 4 adults and reserve 2 beds, hotels need to honor that reservation.
Corrina Mon, 18 November 2024
Superb
Ali Thu, 14 November 2024
Staff is very rude and...
Liked: Location
Disliked: Rude and unpleasant behaviour of the staff
Grant Sun, 3 November 2024
Pleasant
Hiroko Fri, 1 November 2024
Very good
Maria Wed, 30 October 2024
Very good
Andrea Tue, 29 October 2024
Great location
Liked: The staff was friendly the breakfast was delicious
Disliked: N/A
Ortiz Mon, 28 October 2024
excellent location
Liked: the room was clean the staff was excellent they was attentive and very verbal with explaining everything and breakfast was great
Disliked: the TV couldn't catch a good movie Everytime we catch a good movie the channel would lose signal for two days more sports channels and the movie channels kept loosing signal
Alysia Thu, 24 October 2024
Exceptional
Liked: Great location, comfortable bed and pillows, good shower and spacious room.
Disliked: There is a construction site across the road so it can be noisy.
Juseung Mon, 21 October 2024
Good
Liked: Easy to find and navigate. Parking was convenient.
Disliked: The parking fee is too expensive. The carpet was dirty. The noise level is bad.