Exceptional

My son and I had...

Liked: It was very nice
Disliked: Everything was great

Exceptional

It was a great place...

Liked: It is clean and comfortable. Staff is friendly and helpful. The continental breakfast is great and has a variety of options!
Disliked: The pool is not heated.

Staff was super friendly. The...

Liked: Clean and new
Disliked: The car seemed a bit busy

Everything was good except for...

Liked: The property is clean and the location is good.
Disliked: The staff and the manager.

Superb

Exceptional

Frustrating due to incompetent management...

Liked: The hotel is clean, comfortable and in a good location.
Disliked: The problem lies in the fact that the staff is not trained and caused a huge, unnecessary debacle by not knowing how to process our payment correctly. Tony, the onsite manager is not knowledgeable and his communication skills are subpar. When he got frustrated with my request to release my funds on a hold that shouldn’t have been placed on my card, he hung up on me. Unprofessional and unacceptable. Will never give them our business again due to their overall incompetence.