Holiday Inn Express Hotel & Suites Banning Guest Reviews
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1.9 miles from Banning centre |
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Hector, Anaheim, visiting Morongo Casino Resort and Spa Fri, 9 February 2018
We just had a bad experience at check in; our room was OK but to be honest, nobody likes to be treated with attitude right when you're about to check in - makes you not want to stay there ever again.
Liked: Our bed and pillows were very comfortable.
Disliked: The girl that checked us in (don't know her name but she's pregnant) had really bad customer service plus she gave us keys to a room that already had people in it. It was very embarrassing going up to the 3rd floor and trying and trying and trying to open the door only for a guest to open the door, who I'm pretty sure we woke up because it was really late at night - they asked us what our problem was and closed the door on our faces. This was my first bad experience in a hotel ever. Please talk to that girl in check in.
Jaye Thu, 13 March 2025
Exceptional
Irene Thu, 6 March 2025
Superb
German Thu, 6 March 2025
Will recommend this hotel with...
Liked: Comfortable and clean room. Nice convenient breakfast. Friendly and service oriented staff.
Disliked: Everything was great.
Alejandra Mon, 3 March 2025
Superb
Yerkin Mon, 3 March 2025
Superb
Edwin Sat, 1 March 2025
Nice place, clean, comfortable, spacious....
Liked: comfort
Disliked: The breakfast had almost nothing a vegan could eat.
Maryann Wed, 26 February 2025
Exceptional
Liked: The room was very nice, bed was comfy, staff was kind and courteous and breakfast was very nice.
Disliked: The lighting in the bathroom could be a little brighter for those of us who wear makeup.
Enrique Wed, 26 February 2025
Exceptional
Robert Wed, 26 February 2025
This was our 6th time...
Liked: Very happy with everything and that it’s close to shopping outlets and casino
Alejandro Mon, 24 February 2025
Palm springs tram
Liked: Great experience choose this location for the price and options. Spacious rooms and excellent room amenities.
Disliked: No Cons only Pros