Holiday Inn Express Hotel & Suites Austin South - Buda Guest Reviews
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1.3 miles from Buda centre |
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Zachary Mon, 14 April 2025
Very good
Schumers Fri, 4 April 2025
Never again!
Liked: Nothing at all really not maintained. Tub was chipped and repaired badly. No adhesive protection in tub , I slipped and fell out of tub during a shower!
Disliked: The entire staff was lazy non English speaking Couldn't communicate at all
Kyler Thu, 20 March 2025
Superb
Jennifer Wed, 5 March 2025
Bad
Breighner Mon, 3 March 2025
Bad
Jose Mon, 24 February 2025
Wouldn’t reconsider staying here
Liked: The staff helped in every request
Disliked: Room was cold the thermometer was broken the water was cold and no hot water in the morning tried to use elevator and it was out of service I had to rag all my thing through the stairs the second room I had was the same it really want comfortable at all I have a 5 month baby and it was to cold for him
Kathleen Wed, 19 February 2025
Above
Liked: Cold and not much in tray. Rubbery scrambled eggs.
Disliked: No hot water in shower. Let it run long time. Incapable staff working. No management at work or available. Sent a girl to room that wanted to help but could not speak English. We had to leave for day with out shower. Waited for manager to call. I had to call back at 11. Manager was told manager still not there. When I asked for regional manager number the prop manager was then produced on phone. She gave us 1000. Points on our IGH account. No refund. Food bad and there was someone else black hair in tub. Still will not go back.
Latania Thu, 2 January 2025
Bad
Louis Sat, 30 November 2024
Very good
Garcia Tue, 19 November 2024
Stay away!!!! This place is...
Liked: Good location, breakfast was good. There were several options available for breakfast.
Disliked: Elevators were not working. I saw an elderly couple struggling to get to their room. My family and I had two rooms. One of the rooms had dead roaches in it. Both rooms had flooding due to a water leak. They gave us two new rooms. Tv control was not working so we had to go down the stairs to get it replaced. The staff would not take it to the room. Room keys did not work the next day so we had to get another key. There were trash bags all over the hallway during night hours. Cleaning staff cleaned the rooms but left the trash bags in the hallway