Holiday Inn Express & Suites Austin Downtown - University an IHG Hotel Guest Reviews
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0.5 miles from Austin centre |
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Bryan, Corpus Christi, visiting Stubb's BBQ Mon, 11 March 2019
Great hotel. Staff was amazing.
Liked: Service and location were great.
Disliked: Parking.
Andrea Thu, 19 December 2024
Very good
Liked: Price was right! It was a comfortable room and the breakfast was nice
Disliked: The cost of parking and the the volume of the ac
Ana Sat, 14 December 2024
Parking issues
Liked: Great location. Everyone is very nice and attentive. Very good breakfast. The shower is great!
Disliked: The situation with the parking is very confusing. I paid the room with the parking fee. They took my plate number at the check in, I asked if there was something else that needed to be done about the parking, they said no. At the checkout, the gate wouldn't open. The front desk opened it after I called them. The next day, I received a text from the parking company saying that if I don't pay for the parking, they will have to enforce it. I called the front desk, and they said that they don't handle the parking, then they found out I did pay and it turns out that they forgot to do something to let the parking know that I paid. They said they would call me to make sure it's fixed, I'm still waiting for their call.
Gaby Fri, 13 December 2024
Superb
Tabitha Sun, 1 December 2024
Exceptional
Neil Sat, 30 November 2024
Overpriced and noisy but a...
Liked: Close to Sixth Street in Austin and convenient for the venues at the Levitation festival.
Disliked: The property is near two homeless shelters and close to loud nightclubs. The property is also used by visiting University students on game days…so it is not quiet.
Nigel Fri, 29 November 2024
Ticked all the boxes
Liked: Location goodNice poolQuiet roomNice bathroom
Disliked: Difficult to operate the a/c and no instructions Broken blind in roomNeeded two people on reception as always busy with a queue
Hope Thu, 28 November 2024
Pleasant
Liked: Friendly staff, underground garage parking (safe, clean, well-lit), big pool, good breakfast, lots of food delivery options.
Disliked: Felt unsafe walking around that area on a Monday night.
Rick Mon, 25 November 2024
Very good stay, but a...
Liked: Very good breakfast. Clean. Great downtown location.
Disliked: The cost.
Barrientos Tue, 19 November 2024
Exceptional
Liked: Friendly staff and clean room and the location.
Disliked: I have no complaints
Gaoge Sun, 17 November 2024
Good