Holiday Inn Express Hotel & Suites Atlanta Buckhead, Atlanta

Holiday Inn Express Hotel & Suites Atlanta Buckhead Guest Reviews

Overall Average Score:

Very Good (4.5 out of 5)

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Check in was quick; the room was clean, spacious and accommodated all my needs.

Liked: The location.
Disliked: Nothing.

Liked: Everything was perfect.
Disliked: Nothing that I could find negative.

Good

Liked: I loved the location!
Disliked: The room was a non-smoker room and it most definitely smelled like smoke.

Exceptional

Very good

Here for a college visit...

Liked: Location and my suite! The value for a weekend stay.
Disliked: Nothing! Everything was delightful.

Exceptional

All I can say is...

Liked: I liked the location of the property. Not too far from Emory Hospital.
Disliked: The room we had smelled musty and had a tiny restroom after I asked to get a wheelchair accessible room multiple times through messaging the motel.

Exceptional

Liked: Close to downtown and convenient!

Overall pleasant but could be...

Liked: Staff super friendly and helpful. Breakfast with variety and fine. Convenient location and complimentary free on-site parking which is not quite common in Atlanta.
Disliked: Out of time facility and one live bug seen in the room.

Disappointing stay ... no TV,...

Liked: Breakfast was OK, nothing special but had all the basics wanted for a hot breakfast.
Disliked: very disatisfied with the room and the service. Upon arriving we noted that the TV in the living area did not work (this was an issue since my 70-year old brother-in-law was spending the evening and night in that room; we expected a TV to help entertain him. Nor did the telephone work ... had to physically go down to the front desk to report the issues. We asked them to repair it while we went to dinner. We returned later to find nothing was fixed. Being as late as it was, we did not go back downstairs to report our displeasure. Upon check-out I reported this issues with the room to the new front desk person ... no apology, no discount, nothing was provided for the discomfort and inadequate room. Totally inappropriate for a Holiday Inn Express hotel room located in Buckhead, GA, a well to do location near Atlanta. Major disappointment !!!!