Bad

Disliked: After getting conformation for my booking and the charge went through I showed up to be told I needed to pay again because it didn't go through I showed it had in my account and she argued with me about how that was through booking.com and now I had to pay an additional 140 to them for one night. I told her that made no sense and she got rude. I asked for a manager or a Corp number to indicate some understanding and resolution and she refused to give me either. I went next door and turns out both hotels are related and have the same GM and that hotel staff gave me the business card of that GM and told me to call her because she will take care of the issue and they gave me a roo. At a discount as well as wonderful kind service.

Exceptional

Exceptional

Liked: Full Breakfast options, and always clean!

Superb

Superb

Liked: Great breakfast! Nice clean lobby and friendly staff.

Superb

Very good

Superb

Key cards never worked. Had...

Disliked: I was. Hanged 3 different times weeks after my stay and they tried telling me they couldn’t see it on their end.