Holiday Inn Express Hemel Hempstead Guest Reviews
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Write a review
Casey-lee Wed, 30 October 2024
A comfortable stay with lovely...
Liked: The staff were incredibly sweet we met Debbie (I think, I wish I’d have taken a picture of the keycard to save her name! She finished at 11pm the day of our stay though I remember that!) and another lovely lady who’s name we didn’t catch at the reception when we came to check in. We’d been on the road most of the day travelling from West Yorkshire to Harry Potter Studios and back up to the hotel before our trip to London the day after. They took into consideration our party and the size of the room and ensured we were comfortable as we have a 6ft6 teenage boy to try fit in the beds plus two adults. They offered extra linens and towels and other amenities and ensured we were comfortable , happy & enjoyed our stay.
Disliked: Wasn’t a fan of the breakfast personally , lots of choice but the scrambled eggs were watery and the sausages were spicy which we found really odd (not herby, spicy and I love spicy food but not my sausages). Other than that the pastries, cereals, bacon & drinks etc looked fab / were fab so we can’t really complain too much. The hotel itself is fab. It’s only a small issue that we noticed lots of people had left their sausages and eggs on their plate when leaving.
Mercy Wed, 30 October 2024
Pleasant
Ellie Wed, 30 October 2024
Great location
Liked: Great location, free parking, right by the train station, pub right outside for food and drink if you wanted, lovely walk along the canal with a tapas bar and another restaurant along it. 15 min drive to Harry Potter Studios if that's what you're going for, 30min train ride to London Euston, very central. Sainsburys is a 5 mins walk, Aldi is a 10min drive, again really good location with a lot of things around if needed. Great for a base stop for your traveling.
Disliked: The rooms were so hot, we couldn't get the temperature down, it stayed at 29° the first day/night, we had to have the window open and that didnt really help. I did report to reception the next morning, they said someone would come check, which I'm assuming they did, when we came back after our day out the room was at 24° but again couldn't get it lower even though we set the room temperature to really low to try and get it down, with 2 small children and an adult sharing it wasn't the best as the rooms aren't very big so the heat was unbearable at times, even for October. First morning the hotel was very busy, the breakfast wasn't the best, it was taking a very long time to get things filled up, when we arrived at 8am there was nothing for us to get, the staff were trying so hard to keep up, it wasn't their fault, it was just very busy, the next morning the breakfast was OK, just your basic breakfast to keep you going for the day.
Laura Wed, 30 October 2024
Easy, clean, cosy, affordable
Liked: It was clean and had everything we needed
Disliked: Nothing
Harriet Wed, 30 October 2024
Great for couples, not families...
Liked: Very easy to find and central
Disliked: The room was very small. Hardly any room with the sofa bed up for our older daughter. Due to space we didn’t get the cot that we requested which resulted in us sharing a bed with our baby.
Natalie Tue, 29 October 2024
Superb
Elizabeth Tue, 29 October 2024
Would stay here again. Ideal...
Liked: Breakfast was lovely and a good amount to choose from
Disliked: I struggled to sleep well on the mattress. Also found old chips and a used hair bobble under our bed so cant of been cleaned properly
Gemma Tue, 29 October 2024
Very good
Will Tue, 29 October 2024
Great value for money
Liked: Great value for money, included breakfast, parking was easy, would stay again.
Shaun Tue, 29 October 2024
Superb
Liked: Comfortable good sized room with appropriate amenities. Breakfast ample!Excellent value