Very good

Good

Liked: Very clean and quiet
Disliked: The beds were very hard

Exceptional

Low quality services offered for...

Liked: Close to all Hays locations.
Disliked: No housekeeping services were available due to staff illness, broken elevator and lack of communication from front desk staff for any assistance to move luggage. Hotel main area soaked with water from other hotel guests, stuck on elevator prior to it being deemed broken and not helped by employee to open doors who simply watched us struggle to get out. Spoke with hotel manager who could not offer any assistance since we booked through Booking.com. Hotel eventually offered $10 to reimburse for our trouble. At $325 with taxes per night, I would stay somewhere else.

Only there one night but...

Liked: Friendly staff, room was great.
Disliked: The shower spray was not very good. Like the part of the shower head was blocked.

Very good

Liked: Very friendly staff, clean facility.
Disliked: Breakfast, buscits for buscits and gravy were hard. Ended up just having coffee.

Would stay again.

Liked: Staff went out of the way
Disliked: Need to have chocolate milk :)

Very good

Liked: Fantastic breakfast,clean,GREAT staff.
Disliked: Beds were uncomfortable

expected more

Liked: the staff was super friendly
Disliked: they gave me a room on the third floor when every elevator in the building was broken down. the breakfast was decent except for the kitchen staff couldnt keep up with the demand