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Liked: modern rooms
Disliked: breakfast was poor, limited choice compared to other locations, poor ingredients, our kids refused to eat the food which never happens, dirty coffee machine, orange that was water! small area, felt very basic.car park is small and usually impossible to park, this time completely closed and whole outside area was a mess.Could not get room service.Staff on arrival and first night, short fused, blunt, we felt like an inconvenience.

Superb

First class customer-centred staff.

Liked: A friendly welcome and excellent attention throughout from Grace and Sienna on reception. Breakfast team working hard keep a good selection right to the end. A nice touch that guests told are told when breakfast is about to finish - giving us time for an extra visit!

Very good

Disappointing

Liked: Have stayed here many times, but this time was poor due to the noise of the air handling unit disrupting sleep! …. Far too noisy and on any setting it didn’t change

Good hotel, very clean and...

Liked: The room was good. Staff were polite.
Disliked: The room was an adjacent room with only a turn lock which wasn't good as there were other people in the next room. As two woman we felt a bit unsafe.The hotel is being refurbished and the parking was closed so had to park in the public car park near the hotel, so felt the hotel should be covering the cost of the overnight stay as it would have been included in the price anyway.

Exceptional

Exceptional

Exceptional