It was perfect in every...

Liked: We booked last minute because of snow,and we were so happy with everything. Staff so friendly and helpful,. As we had to leave by 5am,we were surprised we could still have a breakfast which was very good and such a great selection of choice.
Disliked: I cannot think of anything I didn't like.

Very good

Good

Liked: Holiday Inn Exress did not disappoint with their usual comfortable & well appointed bedroom/bathroom together with a most acceptable enjoyable breakfast

Very good

Liked: Room was very clean.Staff friendly Breakfast included
Disliked: Pay for parking

Very good

Good hotel,, location, staff great

Liked: The hotel was good and the staff were friendly, polite and helpful. The location was great just off the motorway and easy to find. A great touch for having a bench outside maybe one more,but better than a certain other chain who doesn't have benches or anything to seat on in there hotel in Gatwick. Beginning in T
Disliked: There was some reasons why we didn't give a 10/10. It was because of the hotel only taking card payments at the bar for drinks,that is just rubbish,some people still believe in cash not cards,and the prices of drinks my God you are a dear hotel. In the end we went next hotel to have a drink who took cash.The other reason is the size of the cups for hot beverages. l know we are living in shrink-flation but come on.They were nearly Expresso cups. No take away cups

Good stay after a late...

Liked: We stayed after a late flight and the reception staff were welcoming. We slept well and the beds were comfortable too. I liked that there was Dove body wash to use in the shower.
Disliked: Our aircon was making an awful whistle but that was minor.

Superb

Good place to stay before...

Liked: Close to the airport