Holiday Inn Express - Charleston/Kanawha City Guest Reviews
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7.0 miles from Charleston centre |
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Isaac Sat, 18 January 2025
Abismal. In town to bury...
Liked: The gentleman cleaning the rooms was polite, helpful, and very friendly. Everyone else, not so much.
Disliked: Staff very rude. Called to inform desk we would be arriving late. Response was at best condescending. "Your room will be avaliable, That is what a reservation means!" Reservation for four days, but we were checked out after first day. Returned from funeral to find key did not work on second day. Young man threatened me with physical harm because I was concerned about the front desk being left unattended for over 15 minutes. Had to reregister for remaining three days.
Maqbool Wed, 8 January 2025
Pleasant
Karen Tue, 24 December 2024
Superb
Donna Sat, 21 December 2024
Exceptional
Chuck Thu, 21 November 2024
Very good
Denisa Tue, 19 November 2024
Paid 160 bucks for a...
Liked: The staff was nice.
Disliked: Our room was dirty. Food in frig, dirty washcloth on the shower rack, stained sheets, stained towels. Stains on the couch and carpet. No liner for ice bucket. Only two towels in the room for a double queen room. Rough part of town.
James Sun, 20 October 2024
Exceptional
Liked: Very VERY clean!! Close to the interstate & the breakfast was great!
Disliked: Nothing
Steven Sun, 22 September 2024
Bad
Liked: I didn't get to stayThey were full and refused to have me a roomI want a refund ASAP!!!!!
Cynthia Tue, 13 August 2024
Superb
Drexel Fri, 26 July 2024
Nice facility friendly staff
Liked: Ok location good I liked pool
Disliked: Nothing