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Holiday Inn Express - Charleston/Kanawha City eef - (888) 406-7656
Holiday Inn Express - Charleston/Kanawha City, 107 Alex Lane, Charleston, WV -(888) 406-7656
Area: Charleston East
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BOOK ONLINE OR CALL - (888) 406-7656
3.55
HOTEL RATING: 
GOOD
3.55 out of 5 (308 Ratings)
7.0 miles from Charleston centre
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Hotel Description
Located in Charleston and with Cultural Center reachable within 4 miles, Holiday Inn Express - Charleston/Kanawha City by IHG has a fitness center, non-smoking rooms, free WiFi throughout the property and a shared lounge. This 3-star hotel offers a 24-hour front desk and a business center. East End Historical District is 4.8 miles from the hotel and East End Historic District is 4.8 miles away. At the hotel guests are welcome to use an indoor swimming pool. World War I Memorial Building is 4 miles from Holiday Inn Express - Charleston/Kanawha City by IHG, while Daniel Boone Park is 4.1 miles from the property. Yeager Airport is 7.5 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` Concierge services
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` English
` French
` Italian
` Non-Smoking Rooms Available
` taxi service
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Tennis court & equipment
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Xerox/fax in business center

Holiday Inn Express - Charleston/Kanawha City Guest Reviews

Overall Average Score: 
Good (3.55 out of 5)

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0.5

Poor - 0.5 out of 5

Isaac Sat, 18 January 2025

Abismal. In town to bury...

Liked: The gentleman cleaning the rooms was polite, helpful, and very friendly. Everyone else, not so much.
Disliked: Staff very rude. Called to inform desk we would be arriving late. Response was at best condescending. "Your room will be avaliable, That is what a reservation means!" Reservation for four days, but we were checked out after first day. Returned from funeral to find key did not work on second day. Young man threatened me with physical harm because I was concerned about the front desk being left unattended for over 15 minutes. Had to reregister for remaining three days.

3

Pleasant - 3.0 out of 5

Maqbool Wed, 8 January 2025

Pleasant

4.5

Wonderful - 4.5 out of 5

Karen Tue, 24 December 2024

Superb

5

Exceptional - 5.0 out of 5

Donna Sat, 21 December 2024

Exceptional

4

Very Good - 4.0 out of 5

Chuck Thu, 21 November 2024

Very good

1

Poor - 1.0 out of 5

Denisa Tue, 19 November 2024

Paid 160 bucks for a...

Liked: The staff was nice.
Disliked: Our room was dirty. Food in frig, dirty washcloth on the shower rack, stained sheets, stained towels. Stains on the couch and carpet. No liner for ice bucket. Only two towels in the room for a double queen room. Rough part of town.

5

Exceptional - 5.0 out of 5

James Sun, 20 October 2024

Exceptional

Liked: Very VERY clean!! Close to the interstate & the breakfast was great!
Disliked: Nothing

0.5

Poor - 0.5 out of 5

Steven Sun, 22 September 2024

Bad

Liked: I didn't get to stayThey were full and refused to have me a roomI want a refund ASAP!!!!!

4.5

Wonderful - 4.5 out of 5

Cynthia Tue, 13 August 2024

Superb

4.5

Wonderful - 4.5 out of 5

Drexel Fri, 26 July 2024

Nice facility friendly staff

Liked: Ok location good I liked pool
Disliked: Nothing

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Holiday Inn Express - Charleston/Kanawha City 107 Alex Lane, Charleston, WV