Liked: Friendly staff; clean; great breakfast.

Never again.

Disliked: Staff was preoccupied with houskeeping tasks while I was trying to check in and check out. Room lacked a microwave. Price was WAY out of line.

Love the Holiday Inn Express in Charleston. It was close and didn't have to move my vehicle for anything. I go there for Basketball State tournaments. We'll stay there again, just hated that my vehicle was hit in the parking lot.

Liked: Very clean and close to the Charleston Civil Center
Disliked: My truck got hit in the parking lot and the person didn't leave their name,number or address they just drove off.

Very good

Very good

Exceptional

Liked: Close to the civic center

Very good

Nice facility but you couldn't...

Liked: Over all it was clean, nice location, staff was somewhat accommodating.
Disliked: There was several other customers on our floor who were rowdy all night. Could not get sleep until well after 2am. Front desk sent someone up multiple times to get them to quiet down but it did not help. Other measures should have been taken.

Passable

Exceptional

Liked: Very comfortable and welcoming

Showing wear and tear

Disliked: Password for internet did not work. Had to call to override system. Coffee pot did not work. Only a tiny trickle of hot water from sink faucet.

Exceptional