Holiday Inn Express Charles Town Guest Reviews
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1.1 miles from Ranson centre |
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Brenda, Henrico, visiting Hollywood Casino at Charles Town Races Tue, 19 September 2017
Liked: Very clean and a great staff.
Joe B, Henrico, VA, visiting Hollywood Casino at Charles Town Races Sun, 26 October 2014
This place was so clean and the staff was very helpful and pleasant. We had their breakfast bar that was above what we had in mind. We "WILL" tell everyone to book this hotel when going to Hollywood Casino in Charlestown. We will be back for sure. Joe and Sharon.
Liked: Best short term stay ever! Close to the Casino via a shuttle - 5 minute ride.
Disliked: Only had one day event planned.
Bell Thu, 6 March 2025
Bad
Jerry Wed, 5 March 2025
Exceptional
David Mon, 3 March 2025
Outstanding hotel
Liked: Clean and friendly
Brenda Mon, 3 March 2025
Superb
Liked: Excuse location
Barbara Mon, 3 March 2025
Exceptional
Lucy Mon, 24 February 2025
Wonderful staff wish this staff...
Liked: The staff is very nice and helpful
Carol Fri, 3 January 2025
Charlestown Visit
Liked: Good location for our needs...pleased to find out a free shuttle was available ..we used to go to casino/ dinner at another restaurant/ and back to the hotel. Friendly front desk person and driver
Disliked: Some of yogurt was expired...brought to attention of food attendant and front desk...otherwise one of the reasons have stayed at HIXpress locations for the breakfast/cinnamon rolls
Miriam Sun, 29 December 2024
Very good
Liked: Friendly staff, lots of parking, good breakfast, exercise room. Better bed than I have at home. Good place to sit and read.
Yvonnebryan Thu, 12 December 2024
Can’t wait to be back...
Liked: Location it was clean and the staff was very friendly and fast !
Disliked: There was some overly happy ( drunk ) people on the lobby during my check in. They weren’t being informative just very loud and as someone who can’t hear very well it made check in difficult for me.
Andrew Mon, 9 December 2024
Nice staff, nice hotel, environment...
Liked: Friendly staff and clean
Disliked: Unfortunately we had very little sleep our second night. Our room was above the casino drop off bus and people were shouting and laughing as late as 3:30am. They hung below our window as a smoking area. I would not recommend a room anywhere near that area of the hotel. We had a long drive to make and losing sleep it made it difficult . The other times we stayed in the last few months we had no problems. Upon check out the front desk person did advise me to let the staff know we do not wish to be near that area again.