Holiday Inn Express Charles Town Guest Reviews
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1.1 miles from Ranson centre |
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Brenda, Henrico, visiting Hollywood Casino at Charles Town Races Tue, 19 September 2017
Liked: Very clean and a great staff.
Joe B, Henrico, VA, visiting Hollywood Casino at Charles Town Races Sun, 26 October 2014
This place was so clean and the staff was very helpful and pleasant. We had their breakfast bar that was above what we had in mind. We "WILL" tell everyone to book this hotel when going to Hollywood Casino in Charlestown. We will be back for sure. Joe and Sharon.
Liked: Best short term stay ever! Close to the Casino via a shuttle - 5 minute ride.
Disliked: Only had one day event planned.
Yvonnebryan Thu, 12 December 2024
Can’t wait to be back...
Liked: Location it was clean and the staff was very friendly and fast !
Disliked: There was some overly happy ( drunk ) people on the lobby during my check in. They weren’t being informative just very loud and as someone who can’t hear very well it made check in difficult for me.
Andrew Mon, 9 December 2024
Nice staff, nice hotel, environment...
Liked: Friendly staff and clean
Disliked: Unfortunately we had very little sleep our second night. Our room was above the casino drop off bus and people were shouting and laughing as late as 3:30am. They hung below our window as a smoking area. I would not recommend a room anywhere near that area of the hotel. We had a long drive to make and losing sleep it made it difficult . The other times we stayed in the last few months we had no problems. Upon check out the front desk person did advise me to let the staff know we do not wish to be near that area again.
Njtraveltrio Tue, 12 November 2024
Solid, positive hotel experience
Liked: Everything was satisfactory. The room was more spacious than I expected, and the breakfast was somewhat better than expected.
Steven Tue, 12 November 2024
Very pleasant and enjoyable
Liked: Everything! Cleanliness. Location. Breakfast was great. The shuttle service to the casino was exceptional. The staff was awesome. There is absolutely nothing to complain about. Awesome place to stay for a great price. And the service is impeccable.
Disliked: Fan in the bathroom did not work. I forgot to tell the staff. I’m sure they probably don’t even know where it would be fixed.
Daniel Mon, 11 November 2024
Very good
Liked: The breakfast staff was super nice. Bed and pillows were very comfortable.
Disliked: The bathroom smelt so bad, like backed up sewer. Hotel could use an update.
Nicole Thu, 7 November 2024
Very good
Liked: Large, clean, comfortable rooms. Good breakfast. Plenty of free parking. Convenient location. Great value.
Sheila Sun, 27 October 2024
Superb
Bennett Sun, 27 October 2024
Superb
Jaime Fri, 25 October 2024
Very good
Liked: Spacious room, good breakfast
Disliked: The TV in my room was tiny.
Candy Wed, 23 October 2024
Good