Outdated hotel with friendly staff

Liked: The staff were exceptionally friendly and helpful. The room itself was a decent size, with a big comfortable bed. The TV offered plenty of channels which was good to wind down. The location was about a 20 minute walk from the main attractions (Calgary Tower etc), which was alright if youre up for a leg stretch. Breakfast came included and we also had a functioning fridge, coffee maker and microwave in the room. Toiletries and towels were included alongside a bath/shower. Overall, the hotel was fit for our purpose at the price we paid for it.
Disliked: The breakfast was a cultural shock. Coming from the UK we were not used to such fatty and sugary food and drinks for breakfast. The quality of it was not good and made us contemplate buying our own breakfast even though it was included. We found a stained bed sheet on our bed; need I say more. There was a lot of construction work going on directly above us during our stay (March 2025), which normally wouldnt bother us, but the lack of notice or apology for it was unwelcomed. The bathroom was rather outdated.

Exceptional

Passable

Disliked: There was a renovation right on our floor but we didn’t get inform when we check in. Even-though the staff had offered us the late check-out and some snack as complimentary, It is still not good as our leisure morning got ruin.

Very good

Liked: fair price/parking includedfree breakfast

Great downtown Calgary hotel

Liked: Staff were exceptional! Very friendly and accomodating..had an issue with the tv, called front desk to ask for directions on how to use it a certain way. Instead of just explaining it over the phone, he came up to our room to show us in person. Room was clean, bed was comfy especially the pillows. Hotel location was perfect for us as it wasn't too far from the Arts Commons where we went for a show.
Disliked: Only one small elevator.

Exceptional

Liked: Clean and having the balcony was a plus bed was comfortable friendly helpful staff breakfast was a 10 kitchen staff were great as well making sure everyone was satisfied

Exceptional

Good

Exceptional