Liked: Checked in late after a concert at Gillette Stadium - asked for extra pillows and a cot and they were obliging.

Superb

Superb

Liked: I liked almost everything except that a guy in the reception was mean, and not really kind.

Pleasant

Get Some new employee

Liked: staff was very rude
Disliked: staff don't know how to receive a customer

Good

Liked: The Staff was wonderful. The room did not match what we thought and what was pictured on booking .com, We booked a handicap bathroom with a king bed, Actually that was the picture with the heARING IMPAIRED ROOM THat i ACTUALLY BOOKED. wE HAD TO MAKE A DECISIONbetween the handicap bathroom my husband needed and a a samall bed , or the large bed with a tub< We chose the handicap bedroom and found the bed was extremely high that my 5'11" husband could not sit on. Lot of struggle pulling him into place,afraid he was going to fall out,I think it was only full size, not queen? I had to flop forward and crawl in on my knees! Non smoking but old carpet had smoke smell. Great breakfast, sadly didnt get chance for pool.But I must tell you that staff throuhgout place were so helpful!

Good

Liked: Breakfast was very good ! Staff was helpful , pool was nice and clean , bathroom was clean and well supplied . Mattress was comfortable.
Disliked: The room had a smell ( possibly dog ) . I bought a deodorizer which didn't solve the problem. Some decor was pretty dated ( wall coverings etc. ) . TV stations were very limited .

Exceptional

I'll be back

Liked: Ravi made my stay very comfortable all the staff was very attentive kind and met my every expectation

Exceptional