Holiday Inn Express Boone Guest Reviews
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1.8 miles from Boone centre |
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Hunter Mon, 4 November 2024
Poor
Liked: I liked how close it was to the university
Disliked: I checked in around 5pm. When I went to check the first room (204) the toilet had urine on the seat, on the front of the bowl and floor around it. The table also had dried up food on it. I went down to the lobby to notify the front desk staff. They apologized and offered another room on the first floor. I went to check the second room (105) and as soon as I walked in the smell of urine was prominent. The toilet also had urine on it and hair in the shower. I went back to the front desk and said something again. They let me know they could refund my money back to me and I could go else where because they could not offer me another room. I drove 4 hours to Boone and told them that was t an option. Cleanliness is ultimately what I expected when staying at a hotel. She then told me we could check a room together. (108) upon going into this room the toilet was clean, along with the bed and tables. In the mist of everything I forgot to check the shower in this room. In the morning is when I discovered the soap scum, mold and mildew in the shower and on the shower head. The breakfast was good and was probably the best part of the overall experience.
Kerry Mon, 28 October 2024
Very good
Liked: I liked the location and the people were extremely friendly. The room was comfortable and clean. Overall a good experience.
Disliked: The room needed some repairs done. The wallpaper was peeling off the wall and the toilet seat needed replacing as it was loose enough to come off completely. I expected better for a 349.00 per night price. I just think the charges were well over market value for the room that was provided.
Scott Sat, 26 October 2024
Exceptional
Barbara Thu, 24 October 2024
Do not plan to stay...
Liked: Location was great. Staff very friendly. We ever arrived early. Beds were comfortable.
Disliked: This room had no frig, microwave, no fan in bathroom, knob missing on dresser. Spiders around also. We have stayed at numerous other motels in Boone which were cheaper and more accommodating.
Loftis Thu, 24 October 2024
Exceptional
Liked: Great stay . Breakfast wasn't that good
Disliked: Breakfast was not good
Sue Thu, 10 October 2024
It was a very pleasant...
Liked: It was Great ! The staff was very nice and food was good
Disliked: It was good . We were pleased with everything
Joy Mon, 7 October 2024
Very friendly and attentive to...
Liked: Very good
Calvin Mon, 23 September 2024
We enjoyed our stay in...
Richard Mon, 23 September 2024
Unpleasant
Disliked: I was kept awake at night with banging over my head I was awakened by the same noise at 6am Heat was not working in my room like to froze went home sick.
Breese Tue, 17 September 2024
Comfortable
Liked: Great location. Good breakfas