Holiday Inn Express Birmingham Star City Guest Reviews
Write a review
Write a review
Shabih Sat, 11 January 2025
Very poor experience.
Liked: Location is good
Disliked: Didn't even change the sheets. Asked for bath mats, which were never provided. The phone and lights were broken. Room service never responds. The lady on reception was not helpful at all.
Muhammad Fri, 10 January 2025
Amazing stay at Holiday Inn...
Liked: I stayed along with my family for around 16 nights (25 Dec - 10 Jan). The stay has been amazing. All the staf members are very polite and welcoming.All the services we have received, are perfect. Every deparment is given five stars e.g. reception, restaurant and room service etc.I also stayed here last year as well.
Andrew Thu, 9 January 2025
Passable
Jimmy Wed, 8 January 2025
Exceptional
Liked: Tidy room Great breakfast very nice staff and very helpful
Disliked: Wi-fi was not great
Harmeet Wed, 8 January 2025
Exceptional
Kenjuan Tue, 7 January 2025
Bad
Jaavaria Tue, 7 January 2025
Exceptional
Khursheed Tue, 7 January 2025
Super breakfast. Great value
Liked: Breakfast great. Location and room size.
Disliked: Sink and shower didn’t drain
Cynthia Mon, 6 January 2025
Very good
Victoria Mon, 6 January 2025
A chilly experience
Liked: Friendly staff
Disliked: The room was really cold, there was a very flickering light in the bathroom I did report the light on leaving as it had made me feel ill and I had had to switch it off.I didn't report the cold, but should have done. I was by this time fully clothed under the covers and didn't want to get cold again. The window was open when I emtered.the room and i could not get the room.to.warm.up.The cooked breakfast was also cold.