Good

Liked: Excellent location
Disliked: Very basic breakfast

Very good

Very good

Staff interactions were very good....

Liked: Very pleasant and responsive staff.
Disliked: We were in a handicap room. The shower had mold and the bathroom was generally dirty. the toilet leaked and malfunctioned. there was dust in several areas of the room. The bathroom, although it probably met some government specifications, needed more grab rails and hooks for hanging towels and clothes. The room's layout was not very practical for disabled people with mobility issues. Again, probably met some government regulation, but not practical. For convenience, we entered via the rear entrance at the suggestion of the staff. There were no handicap parking spots on that side. They were all in the front. Very difficult for mobility.

Exceptional

Adequate

Liked: Location Great. Easy access for our needs. Breakfast adequate.
Disliked: The bathroom needs to be updated and a thorough cleaning. Floors were dirty. Toilet should be replaced with a new taller one.

Exceptional

Exceptional

HIE Birch Run review

Liked: Accessable to areas we were interested in without being on a "main drag".
Disliked: It was just a bit more plain with a cold aesthetic decor. Not as warm and cozy as I expected.