Holiday Inn Express Birch Run-Frankenmuth Area Guest Reviews
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1.6 miles from Birch Run centre |
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Robin Tue, 25 March 2025
Excellent place to stay
Leana Sun, 23 March 2025
Exceptional
Carrie Sun, 23 March 2025
Customer Service on Point
Liked: The front desk staff was spectacular. She was the biggest help with the brightest smile 100% of the time
Disliked: Nothing
Msmegan Mon, 10 March 2025
Superb
Liked: Sahara at the desk was amazing! So helpful and welcoming!
Amanda Wed, 5 March 2025
Exceptional
Micheal Mon, 3 March 2025
Superb
Liked: Very clean, beautifully modern, and cozy luxury
Disliked: So many children during my stay, running up and down halls. Not hotels fault of course
Brandon Sun, 2 March 2025
Very good
Leslie Wed, 26 February 2025
Upgrade mix up
Liked: The location was wonderful it was a very clean establishment and the staff were friendly
Disliked: I had paid for an upgrade of a king size room with a bathtub upon check-in I was given a two double bed room with a bathtub and the double beds really were inconvenient cuz there was a reason why I booked a king size bed
Robert Sun, 23 February 2025
Exceptional
Liked: Located in a location, lots of places to eat or shop. Very close to frankenmuth michigan.And has the best bfast I've ever had at a hotel!!! Its also so clean and not loud.
Disliked: Absolutely nothing!
Marjorie Sun, 16 February 2025
Do not stay here it’s...
Liked: Nothing it was an absolute dump and completely filthy.
Disliked: The hot tub stunk like dead fish. The pool was cold as ice. Our room was filthy when we checked in. The staff specifically Sahara was rude to us from the minute we checked in. Another couple found bed bugs in their room and yet another couple had to transfer rooms twice because their room was disgusting!