Holiday Inn Express Benicia Guest Reviews
Write a review
0.6 miles from Benicia centre |
Write a review
Krystle Wed, 9 April 2025
Such a health hazard. I...
Liked: My husband contacted staff and they have not returned his call regarding the mold in the room. This was a terrible stay and I will attach photos. It was definitely a health hazard but by the time we noticed everything it was too late to try and find a new room with a 4 year old and a 1 year old. We love Benicia and this was just extremely disappointing with no resolve or compensation for the disgusting conditions. The staff while getting breakfast were extremely pleasant though. I did appreciate that.
Rivera Mon, 7 April 2025
Superb
Joel Fri, 4 April 2025
Underwhelming hotel. Won’t be back
Liked: Location
Disliked: Bathroom, room, tv,
Stacey Mon, 24 March 2025
I would stay again.
Liked: Friendly and helpful staff, rooms clean, beds comfortable, breakfast was good and offered decent quality options.
Disliked: No complaints
Dawn Sat, 15 March 2025
Exceptional
Driscoll Sun, 26 January 2025
A virtual checkin kiosk so...
Liked: Convenient, good parking garage
Disliked: On a busy street, rooms are older than the photos marketed, had to ask for a WiFi password, gave me ground floor room instead of asking my preference.
Linda Tue, 21 January 2025
Good
Aaron Mon, 13 January 2025
Great comfortable stay.
Liked: Free breakfast, friendly staff, comfortable sheets and bed.
Disliked: Stayed in room 103. Was able to hear staff talking at the reception desk at 5am.
Deborah Sat, 4 January 2025
Superb
Liked: It was right across the street from my sister. The neighbor is good and the mister was very nice. Only had trouble with the elevator going up from the garage.
Disliked: See above
Gloria Wed, 1 January 2025
Awesome, clean and friendly staff!
Liked: I appreciated the friendliness and helpfulness of the housekeeping staff since they were my only personal encounters with staff. The housekeeper was so helpful with checking in and if I had questions.