Everything was nice and everyone was friendly.

Liked: Shuttle Bus Service.

I would stay at this hotel again. The staff was very, very nice and accommodating. Great location.

Liked: Cleanliness of the hotel and room.
Disliked: Nothing.

Poorly managed

Liked: Clean
Disliked: I booked my room several weeks in advance for two queen beds for one night. The clerk stated they had over booked and only had a one bed (king) room. I feel like I was not treated fairly when I was proactive and booking my room in advance. Therefore my guests and I had to sleep uncomfortably in one bed when I paid for two bed room.

I really enjoyed my stay

Liked: Nice
Disliked: The Construction

Poor

Liked: Great location.Nice staff but understaffed.No towels,no this ,no that.No coffee.Poor b'fast attendant just could'nt keep up.Wing underrehab.Dumpster and construction site in parking lot.Hair band concert down the street.Noisy drunks.Property in transition.I'd stay inthe Ramada for now.

Terrible experience

Liked: The breakfast were great….
Disliked: They had construction going on all through the night and early mornings couldn’t get any sleep. The were smelling bad… The staff were terrible with checking peoples in we also couldn’t get a key to the room the staff had to let us in our room every time we wanted to enter…

Good

Liked: Very nice staff!
Disliked: Pancake machine was broke which really disappointed my kids. Location is decent.

I have enjoyed my previous...

Liked: The desk staff was friendly and helpful.
Disliked: The hotel is undergoing a major renovation which meant that unpleasant odors pervaded the property and there was a great deal of dirt and grime in the hallways and elevators. The room to which I was assigned had no light bulbs in the sleeping area lamps. As there was no housekeeping staff available, the desk clerk assigned me to another room. The hotel is located in a very sketchy neighborhood with no decent restaurants or other facilities nearby. I was awakened three times in the night, first by noisy guests, second by the incredibly noisy HVAC system, and finally by the construction crew starting work at 6 am.

Exceptional

Superb

Liked: Location, Clean, Breakfast, gated parking

Exceptional