Very good

Pleasant

Liked: The staff were helpful and friendly. The breakfast had good choices.
Disliked: The elevators were dirty and the beds uncomfortable,

Poor service

Liked: Poor
Disliked: Fix the heater in the room no thermostat out dated unit no heat and no help.

Superb

Good

Exceptional

The front desk staff was...

Would stay again!

Liked: Good, hot breakfast. Options available for hot or just cold cereal. Pastries, bagels or toast. Yogurt, milk and fruit available. Well stocked.

Overall it was a pleasant...

Liked: Great breakfast. Pleasant and accommodating staff. Comfortable beds.
Disliked: Room and hall were outdated. Carpet needed to be replaced and tub reglazed. One elevator was out of commission and needed to be repaired. We were on the 2nd floor, so the wait for the one elevator was not so much a problem for us as we could take the stairs, but it could prove problematic for others. My husband complained that his pillows smelled like cigarette smoke. Mine were fine and so the second night he used pillows from my bed and slept much better.