Holiday Inn Express and Suites Surrey Guest Reviews
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3.1 miles from Surrey centre |
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Jennifer Tue, 21 January 2025
It was just OK.
Liked: Clean, staff was friendly, next to freeway, but couldn’t hear much noise.
Disliked: Breakfast was not good at all. Had to switch rooms in the middle of the night because of loud banging from what I am assuming was a water heater. Hot tub not fixed. Fan in room is super loud.
Carol Fri, 3 January 2025
Attentive front desk staff.
Liked: The second room was wonderful. Comfy beds and pillows. The breakfast was amazing.
Disliked: The first room had a drawer that wasn't emptied from a previous guest. The drawer had needles, tubing, rubber gloves, blister packs, of liquid, and more. I contacted the front desk, and we were immediately moved to another room. Mistakes happen, and the staff corrected the issue very promptly.
Jade Thu, 2 January 2025
Great overall experience in Surrey!
Liked: The hotel is located in a convenient location, the breakfasts were tasty and plentiful, the staff were friendly and helpful in all situations, the room was clean and comfortable, the beds were comfy and warm, and I was very impressed as this was my 2nd visit. I will be staying here more often!
Disliked: I liked it all
Evelyn Fri, 27 December 2024
Superb
Liked: It's nice to be back after a long time. I love that you have that 24-hour free coffee and hot . The night staff are friendly too. See you again sometime.
Mohamed Fri, 27 December 2024
Exceptional
Vaishnavi Fri, 27 December 2024
Exceptional
Xiaoxiang Tue, 24 December 2024
Superb
Tammy Mon, 23 December 2024
Exceptional
Kristy Mon, 9 December 2024
A very comfortable, clean and...
Liked: Continental breakfast was very good. The room was exceptionally clean, comfortable and in great condition. Friendly staff provided good information for destination and food.
Disliked: Signage on the road before the turn into the parking lot would be helpful.
Jean Tue, 19 November 2024
Great stay at Holiday Inn...
Liked: The breakfast was yummy, the bed was comfy and rules of 10pm-8am were followed, other guests were friendly and excited, location was not far from Guildford Mall and restaurants. It was also very clean and tidy.
Disliked: N/A