Great staff; room next door was really loud but that wasn't the hotels fault.

Liked: Helpful staff; great breakfast.
Disliked: Noisy room.

Exceptional

Disliked: It was too far away from places requiring an Uber for everything.

Good

Disliked: Couldn’t get a late check out

Enjoyable stay price was better...

Liked: Breakfast was very good. Hotel was in a good location. Most of the staff was pleasant. The gym was small and the hallways and room smelled pretty good.
Disliked: My bathroom shower floor had paint chipping so at first glance I thought it was dirty. Also my bed was too soft so that is not good for back pain. They need firmer mattresses in the hotel.

Friendly hotel with free parking

Liked: The staff was exceptionally friendly and helpful! Our room was clean and comfortable. The building was well maintained, and secure. Parking is free (which is hard to find in downtown Phoenix).
Disliked: The neighborhood was sketchy with transients frequently walking through the parking lot. I was a little worried about our car being secure in the parking lot.

Very good

Exceptional

Luxury

Liked: Breakfast was amazing
Disliked: Nothing

Superb

Exceptional