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Holiday Inn Express and Suites Kalamazoo West eef - (888) 323-5826
Holiday Inn Express and Suites Kalamazoo West, 1315 Westgate Drive, Kalamazoo, MI -(888) 323-5826
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BOOK ONLINE OR CALL - (888) 323-5826
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (601 Ratings)
4.0 miles from Kalamazoo centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Located within 3.4 miles of Miller Auditorium and 3.5 miles of Waldo Stadium, Holiday Inn Express & Suites - Kalamazoo West by IHG provides rooms in Kalamazoo. Featuring a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel features an indoor pool and an ATM. The rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. All guest rooms will provide guests with a desk and a coffee machine. Holiday Inn Express & Suites - Kalamazoo West by IHG offers a buffet or continental breakfast. Guests will find a 24-hour front desk, a shared lounge and a business center at the property. Western Michigan University is 4.1 miles from the accommodation, while Gilmore Car Museum is 19 miles away. Kalamazoo/Battle Creek International Airport is 9.3 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` 24-hour security
` Concierge services
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Xerox/fax in business center

Holiday Inn Express and Suites Kalamazoo West Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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3

Pleasant - 3.0 out of 5

Crystal Mon, 7 April 2025

Pleasant

4.5

Wonderful - 4.5 out of 5

Michelle Sat, 5 April 2025

Superb

2.5

Fair - 2.5 out of 5

Deanna Fri, 4 April 2025

Not my greatest experience with...

Liked: Kitchen and housekeeping staff were excellent
Disliked: Some of the front desk staff were a bit rude. The electrical plugs on the nightstand were not working (I use a cpap machine so this is very important to me) and when I asked if a handyman could fix it, I was offered a chance to move rooms i said sure. They said they would call me when one was ready (they had been fully booked the night before). Never got a call. Also, I booked and pre-paid my room through a third party and rather than just use my credit card for verification, they charged me so now I have to wade through having the charge reversed. They did the same with my daughter's room (we were traveling together)

0.5

Poor - 0.5 out of 5

Sheree Mon, 31 March 2025

Terrible

Liked: Nothing really
Disliked: Eggs was overcooked burned, sausage was undercooked they was white not brown. Pool was cloudy. In our room the shower had public hair and when I told them they said they would take care of it. They didn't we went to competition came back spoke to someone 2nd time they said they'd call me back never did I ended up going down there she had to call manager 3rd time. Very said when you pay all that money.

3

Pleasant - 3.0 out of 5

Robish Thu, 27 March 2025

No drinking water provided.

Liked: Not upto expectation
Disliked: Cleanliness

2.5

Fair - 2.5 out of 5

Lori Wed, 26 March 2025

Shower had mold bed was...

Liked: Did not have breakfast
Disliked: Noise above me could hear footsteps and coughing all night

3.5

Good - 3.5 out of 5

Crystal Sun, 23 March 2025

Good

3.5

Good - 3.5 out of 5

Crystal Sun, 23 March 2025

Good

1

Poor - 1.0 out of 5

Holly Sat, 22 March 2025

Don’t stay here!!!!!!!

Liked: Location
Disliked: Smelled very strong of marijuana in hallway and room. Staff could not find our reservation and wanted us to pay again. When checking out I saw the exact same thing happening to another customer trying to check in. At check out, I was given blank paper folded up as a receipt, then someone else’s receipt with their payment and personal I formation, then finally my receipt. We didn’t have towels, tub, and bathroom floor was dirty and had hair on them. The doors to the rooms have a large gap all the way around which you can see both in and out of. Did not feel safe in this room and Luke I was trying to be taken advantage of by the staff.

2.5

Fair - 2.5 out of 5

Hawkins Sat, 22 March 2025

Passable

Liked: Location
Disliked: Pool wasn’t working

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Holiday Inn Express and Suites Kalamazoo West 1315 Westgate Drive, Kalamazoo, MI