Holiday Inn Express and Suites Granbury Guest Reviews
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2.5 miles from Granbury centre |
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Stephen Fri, 3 January 2025
Superb
Rick Thu, 2 January 2025
Passable
Disliked: Bed was hard
Ivy Mon, 16 December 2024
Bad
Liked: No issue with property or hotel
Disliked: I didn’t like is that we checked out. Almost two hours later we get a call to tell me the system didn’t save my card info and that they have ni payment on file for me when my back showed pending transaction for the day before when we checked in. I told personal we received a receipt when we checked out and no one told us that at that moment. She said I’m sorry but I need a card. Provided the card over the phone she said ok thank you. Hung up still called me two more times. And two days later still calling me there is no card on file. And my bank is still pending the hotel charge. Never have had this happen to me at any hotel. Not sure how true this issue is. Sorry only reason I’m rating it a 1.
Gayle Sun, 8 December 2024
Friendly, clean, and working hottub,yea!!
Liked: Friendly service. Comfortable bed. Nice shower. Nice hottub and pool which we used several times. Nice breakfast.
Disliked: Trash truck outside my windows at 4am. . The bed frame had some metal sticking out that you could easily hurt your ankles on. No rod in the closet to hang clothes.,which didn't matter for this time, but could .
Robert Thu, 5 December 2024
Very poor
Jimmy Sat, 30 November 2024
Very good
Liked: Not great
Disliked: Cold and not restocked
Jah8709able Mon, 25 November 2024
Good
Kellen Wed, 6 November 2024
Great stay for the night
Liked: Front desk lady was awesome and friendly, room was clean and it felt like a safe area for our truck
Disliked: Nothing
Christine Fri, 25 October 2024
Superb
Liked: Staff were so incredibly friendly, comfortable room, good selection for breakfast. 2nd time staying here and alway a good experience.
Disliked: My only complaints are the noise. I had a back room, and the band at the bar next door played pretty late, like 11pm. Could als here the room next making noise while I was tring to sleep cause the door doesn't have a seal.
Bob Sat, 28 September 2024
Exceptional