Very good

Liked: staff and room were nice
Disliked: Last day of stay , there was a bug on the couch.

Horrible beds and staff. Don`t...

Liked: Clean room, excellent breakfast, good wi-fi connection.
Disliked: The matresses in my room were too soft. I couldn`t sleep and changed the hotel three days before the scheduled check-out. Beds were literally crooked, so I tried sleeping with my head on the opposite side. Talked to the hotel manager who told me that all beds in the hotel are the same, six-year old. I asked if they could provide me a firm twin-size matress, so I can sleep. The answer was that there is nothing they can do. As a result I left the hotel three nights earlier than planned. Also a front desk clerk, male 30 or so year old who works in the evenings was very rude and aggressive. I asked him for simple directions to the closest shopping plaza and he didn`t know. I assumed he was a new employee and asked him if that was the case. He got very upset. I realized how offended he was when I went to the loby. He was waiving with his arms back and forth lecturing me how we should communicate. I was surprised and didn`t want to react because he was very upset and situation could have escalated.

It was better than what...

Liked: Was very clean and a safe environment.
Disliked: NA

Exceptional

Exceptional

Very good

Very good

Exceptional

Superb