Great check in - little slow but concert crowds expected; room nice and clean with everything you need; asked for an ironing board and it was at the door in minutes.

Liked: The staff were outstanding - a real credit to the hotel.
Disliked: Nothing.

Exceptional

Exceptional

Liked: I liked the location staff and facilities
Disliked: Not much choice for breakfast on Sunday morning Kept hearing high pitched buzzing noise throughout the night

Exceptional

COMFORTALBE AND CLEAN

Liked: Breakfast and the room were extremely good. Very easy to access from the airport which is what I required. Easy check in and check out.
Disliked: The man on the reception desk was unable to print off my boarding card for me on the Sunday morning, when I returned to London. This was disappointing.

Exceptional

Liked: Hotel was spotless, staff were very friendly and location was good
Disliked: Bed was too soft

It was alright.

Liked: Proximity to airport
Disliked: A staff not staff -

Very good

Disliked: Breakfast - good selection but bacon and sausages were tasteless

Overall very happy with the...

Liked: Second visit to the hotel. Very happy with majority of aspects of the stay.
Disliked: Problem with car park for myself and 2 other guests in my group which resulted in us all, on separate occasions have to park the vehicle again, go to reception and resolve an issue with the barrier, ticket and payment. On 2 of the occasions it was resolved relatively quickly by staff and charge removed for inconvenience. However, one of our members, who had to wait the longest, approx 10 minutes did not have this charged removed, whilst all the other guests around him encountering the same problem, and waiting less time than him had their charges removed - no parity, very unfair which upset him slightly.

Fabulous staff

Liked: Proximity to airport