Holiday Inn Dumfries Guest Reviews
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Andrew, Biggar, visiting Easterbrook Hall Dumfries Sat, 16 December 2023
Good hotel; clean and comfortable. Great bed and shower, both really important to me. Staff were friendly and helpful. Buffet breakfast was good and extensive with eggs cooked to order if requested. I would certainly go back and can strongly recommend it.
Liked: Room and the staff.
Disliked: Bar staff untrained.
Ronan Tue, 11 March 2025
Very good
Susan Mon, 10 March 2025
Disappointed never got dessert but...
Liked: Room was lovely and clean, breakfast was good , at a decent time on a Sunday.
Disliked: Restaurant was not staffed well enough, as a consequence we were not able to take full advantage of DBB option. We only had time for 1 course over 1hr30 due to attending an event. Asked server if we could have desert sent to room to have later which she agreed, but didn't get any dessert. So only had one course, not really value for money. Although what we did eat was good and staff polite but under staffed. Also poor having bar in dinning area as queue was large and people were standing close to where people were eating dinner.
Martina Mon, 10 March 2025
Suited me for one night...
Liked: Suitable for the Crichton campus
Disliked: The bar/restaurant in same place. Not good if you just want relaxed drink. However it is quite expensive
Linda Sun, 9 March 2025
Ok
Liked: Convenient
Disliked: Room was cold
David Sun, 9 March 2025
Great stay
Liked: Nice sized room and the breakfast was amazing
Disliked: Shower didn’t have screen or glass so after 4 people showered. Floor was soaked
Paula Sun, 9 March 2025
Ver comfortable and welcoming
Liked: Lovely hotek
Aileen Sat, 8 March 2025
Very good
John Thu, 6 March 2025
Comfortable food was excellent as...
Liked: Everything
Disliked: Nothing
Alistair Thu, 6 March 2025
Excellent for the concert would...
Disliked: Booked a table for dinner online but staff said they had no access to it but still managed to get a meal in the conference room had to stand in a huge queue at bar to order food and drinks ,only four waiting staff for a full hotel restaurant and bar
Jamie Tue, 4 March 2025
Evening meal disaster
Liked: Cleanliness, breakfast above average, proximity to Easterbrook Hall.
Disliked: Evening meal booking a disaster. Hotel was full for concert. People who had a meal booking were turned away because their booking wasnt recognised. Our booking was okay but the dining room was full, everyone waiting to be served, no gaurantee we would receive our meal before concert. Got a chippy instead.