Exceptional

Exceptional

Pleasant

Bad

Exceptional

Bad

Yall owe me 192.00

Liked: The pool and sauna and breakfast
Disliked: The breakfast was coldNo hot tub Building a little old They charged me 192.00 for another room that they say they refunded me and it has not credited to my bank account yet!!!!!

Disappointing

Liked: I liked that the lady at the front desk was attentive and friendly. I wish I could remember her name but unfortunately I do not.
Disliked: Well check in time is from 3pm-11pm. I arrived approximately at 5pm. There was a long line in the lobby about 10-15 people deep. There was people saying that there were no rooms available. When it was my turn at the counter. That rumor was verified. The front desk lady told me that my room was not ready and that it was still needing to be cleaned. I didn't get the chance to check into my room until around 630pm. On top of that the AC in my room was not working. I told the front desk lady after coming back down stairs while I was leaving to attend a concert. She said she'd see what the problem was with Maintenance and asked if it was just the room or the hallways as well. I tried to turn the AC down before I left my room because I knew I wouldn't be back until around 230am, thinking that would be enough time for the room to cool. Even when I got back to my room later that night my room was still "stuffy" and nowhere near to being a comfortable temperature. Those were the 2 biggest and only gripes of this stay.

Very good

Disliked: The bathrooms were small and need ventilation.