Holiday Inn Colchester, Colchester

Holiday Inn Colchester Guest Reviews

Overall Average Score:

Very Good (4.1 out of 5)

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Exceptional

Very good

Fantastic stay, perfectly clean rooms...

Liked: Absolutely amazing service from start to finish.A quick and easy check in, 2 great rooms next to each other with adjoining door.We traveled for a birthday and they went above and beyond to decorate the room and make it special.The rooms were so clean and tidy and smelt amazing. The evening meal was fantastic and the effort they made to decorate the table at dinner was so kind. The food was so delicious. The service from the hotel staff, the restaurant staff and the housekeeping staff was brilliant. They couldn’t do enough for us and we had a really fantastic stay. We felt so welcomed. Thank you. You were all amazing. Highly recommend.
Disliked: The only two things we can point out to be improved is:- A draft coming from the window as the window didn’t shut/lock tightly shut.- The breakfast was really nice and a great choice however it could have been warmer.Some of the hot food tastes a little cold for our liking.

Superb

Very good

Liked: The room and bed were comfortable, and I had a good night's sleep. The breakfast had a good variety of options, which I appreciated.

Good

Superb

Family friendly great stay!

Liked: Very comfortable stay with the kids. Kids eat freeFun pool Easy to access great locations.
Disliked: The sauna wasn’t working that weekend and I specifically booked to go to that.

I would stay again.

Liked: Easy to find just off the A12 , near Colchester, plenty of FREE parking (it’s WRONG when hotels charge you to park when your already paying to stay)nice reception staff , polite and efficient, ground floor room , this is a Big hotel , lots of rooms , slept well . I used the swimming pool , jacuzzi and sauna in the morning, all nice clean , lovely thank you , Great breakfast , cereal, orange juice , tea , coffee, toast , scrambled eggs,fried eggs , bacon , sausage, mushrooms, tomatoes,beans , hash brown ,and best off all -black pudding, perfect thank you .
Disliked: Everything great except - phoned for room service, we didn’t arrive until 9 ish , and would have liked fish and chips , there where no menus in the room but found it on the website , phoned front reception,and passed to room service, who when asked for service said that “ there where supply difficulties and no room service was available “