Location and staff for the...

Liked: Location and staff: 10 out of 10. Valet parking is incredibly convenient, especially given the downtown location. The staff were attentive and welcoming—I can't say enough good things about their kindness and courtesy. The room space and amenities were also great.
Disliked: Issues with room maintenance: Ants were present in the room, and there was a significant dishwasher leak.Unsolicited time-share presentation: It is unclear how we were designated as "VIP members" or persuaded to attend. The experience was extremely pushy and a waste of time, and the presentation staff continuously disregarded our refusals and the apparent looks on our faces. It was all very much "used car salesman," especially the attempted hook at the end. Misleading information: Claims of exclusive member-only access to the hotel are false. All IHG properties are available through various booking platforms, both direct and third-party.Advice: Research thoroughly before committing to any offers!

Really enjoyed our stay. Staff...

Liked: Great location. Just close enough but far enough away from Bourbon street to be away from the revellers.Room was great and had lots of space, storage and amenities.
Disliked: Bathroom was a little small considering the size of the room.

Excellent

Liked: Friendly kind staff

Great location, room needs better...

Liked: Location was perfect. Kitchen was spacious, beds were comfy & hotel/valet staff was super friendly. Not pushy about time share.
Disliked: Showers needed more of a door, water sprayed out. The table was small and chairs were incredibly uncomfortable and sized for a small person/child.

Good

Liked: Location
Disliked: Toilet in one bathroom didn’t flush

Superb

It was very good!

Liked: Clean, friendly staff, convenient location, large 1br apartment size suites
Disliked: This is not a hotel issue but a layout problem for a group of friends. in our suite you have to go into the bedroom to access the bathroom which is not great in the middle of the night when people are sleeping in the bedroom.

Superb

It was new clean and...

Liked: Did not have breakfast,it was wright in the heart of newnolreans whete i need to be.
Disliked: Everything was great,from checking in to checking out.