Holiday Inn Club Vacations at Lake Geneva Resort an IHG Hotel, Burlington

Holiday Inn Club Vacations at Lake Geneva Resort an IHG Hotel Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Pleasant

Liked: Room waa alright, clean, tge deodorant was sprayed to the point I could not breath in the room , I opened all windows in the room with ripped off screens, I still had a horror migraine in the morning from chemicals sprayed in the air, and I had classes to attend to, I did complained about heavily sprays deodorant and returned to the room for the second night, tge spray concentration was identical the second night, they did bring me coffee for the second night as I asked as you only get one bag of caffenated coffee even though they knew I am staying for the second night, I had to check in second time to the same room at 10 am next morning as I booked 2 nights separately, but during my first check in the receptionist told me I don't have to do that as they pit me in the same room for 2 nights
Disliked: I just described what I liked and DID NOT LIKE UNDER WHAT I LIKED

Perfect

Liked: Everything. The coffee pots did not work our first morning. We called down and within 15 minutes a brand new coffee pot in a box was delivered to our room.Can't ask for better service than that.
Disliked: Needed to have shower gel in the bathroom.Later check out. 10o'clock is a bit too early. At least 11 o'clock.

Exceptional

Liked: Clean and comfortable

We look forward to 2-3...

Liked: Beautiful
Disliked: No comment

The resort itself is very...

Liked: The property had a great location. Very good amenities. And was very clean.
Disliked: We were put on the first floor of the resort. The walls are so thin. You can literally hear the person next-door coughing. We went for a relaxing long weekend and it was anything but. It was so noisy from footsteps of people above and banging of pots and pans and bathroom items from either side.