Liked: Clean bathrooms.
Disliked: They started construction at 8:30 am.

Location was good. Would stay again.

Liked: Fast, easy check in. Staff was very helpful in getting a cab to Riverbend and gave us numbers for cabs to get back.
Disliked: Not as clean as we had hoped. Cannot see the river at all.

The staff was friendly and...

Liked: The decor was good.
Disliked: We found a bed bug.

Poor value for the price.

Liked: Location
Disliked: Room was dirty and shower drain was clogged

Superb

Exceptional

This would have been a...

Liked: The rooms seemed very clean and the beds were comfortable.
Disliked: The AC was quite noisy. There was NO wifi in the room at any time. We were able to connect in the hallway (barely), but finishing my work in my nightshirt in the hall did not seem appropriate. When night staff was notified, she seemed to think it was our error, then seemed to recall “ oh, I’ve heard there might be some problems on the 4th floor”. No apologies.

If a comfortable mattress is...

Liked: Friendly staff. Good location.
Disliked: The mattress. Typically, no hotel has super comfortable mattresses but some are better than others. Holiday Inn, usually has the worst. I knew that coming into this reservation. Just wasn’t prepared for it to be this bad. My wife and I could feel the springs. And stiff as a board. My back was aching all night long. Tossed and turned, could not stay comfortable for long. It’s peculiar to me how something so important as a comfortable mattress can be so neglected by the hotel business. Upgrade the mattresses. It’s really that simple to have happy customers.

Pleasant

Liked: It was in a good location for our trip to the Newport aquarium, and was a good price.
Disliked: We found some bugs in our room. Not roaches, but water bugs.

Great place for the price

Liked: Very clean and close to everything

Very good