Holiday Inn Chicago Northwest/Crystal Lake/Convention Center Guest Reviews
Write a review
4.9 miles from Crystal Lake centre |
Write a review
Guzman Thu, 3 April 2025
Exceptional
Marc Sat, 29 March 2025
Sufficient, barely.
Liked: The decor in the rooms was weird. Very disjointed. Looks like some college kid went to Goodwill and picked up the chair and the fridge console. Also, the public areas were quite cold. The water they served in the restaurant was from the tap. It tasted horrible. I understand why you can’t have filtered water throughout the facility. But it baffles me that you would serve that nasty tapwater in the restaurant. Just saying…
Kathleen Fri, 28 March 2025
Very good
Liked: TV audio was not good Water temperature in the shower was not able to be controlled
Vic Thu, 27 March 2025
Superb
Liked: Nice room in general, front desk attendant was super sweet
Disliked: I wish the hotel restaurant wasn't as overpriced so I would've went there. The room had quite a few large chips in the baseboards and door frames, but I understand how hard it would be for maintenance to attend to every detail in all the many hotel rooms. There was no ceiling light at all in the bedroom area, which is a weird decision. The two bedside lamps aren't enough light for that whole room...even the addition of a big floor lamp in one of the corners would help.
Guy Fri, 21 March 2025
The stay over all was...
Liked: The staff are very friendly and professional
Disliked: The property is showing its age. Only the ice machines on floors 2 and 6 were functional. Carpets in hallways always seem to need vacuumed.
Maria Thu, 6 March 2025
Exceptional
Wall Fri, 21 February 2025
Very good
Wall Fri, 21 February 2025
Very good
Rich Wed, 19 February 2025
Very good
Claudia Mon, 3 February 2025
Excellent
Liked: Very clean facilities
Disliked: Very comfortable