Holiday Inn Chicago Northwest/Crystal Lake/Convention Center Guest Reviews
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4.9 miles from Crystal Lake centre |
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Darlene Sun, 17 November 2024
Front receptionist was very kind
Liked: Very nice location
Douglas Mon, 11 November 2024
Exceptional
Luke Fri, 8 November 2024
9/10 Hire an IT guy...
Liked: Most importantly to me, Responsive staff and next level customer service and they were clearly experienced with strong backgrounds in the hospitality industry. Natasza especially deserves high praise.Gorgeous roomSuper cleanBrand new beddingPremium decor and facilities
Disliked: TV couldn't show programs due to locked controls so you have to go channel by channel waiting for commercials to end to figure out what was on. We gave up trying to find a movie since you couldn't even cast from your phone.The couch pulled out into a bed that had certainly seen better days, but seeing as we didn't end up needing it, it wasn't a concern.
Vp Tue, 5 November 2024
Was great till 10:45am on...
Liked: Area and staff
Disliked: They can’t treat client like a dog after checkout time and kick they out and force them to make quicker
Edmon Sat, 26 October 2024
Passable
Michi Tue, 22 October 2024
Very good
Liked: I did not have the breakfast because it cost extra!
Disliked: You could offer free continental breakfast like most Holiday Inns!
Debbie Tue, 15 October 2024
Superb
Davis Mon, 14 October 2024
We were in town for...
Liked: Clean, accessible, well taken care of and very central to the area!
Disliked: Nothing! It was all great
Smith Tue, 24 September 2024
good place to get away.
Liked: the bathrooms were nice and spacious. the beds were really comfortable. the elevators made it really nice.
Disliked: there really wasn't anything I didn't like.
Kluesener Mon, 23 September 2024
Exceptional