Holiday Inn - Chicago Dwtn - Wolf Point an IHG Hotel Guest Reviews
Write a review
Write a review
Nguyen Thu, 2 January 2025
Great experience for a short...
Liked: Great location and facilities like restaurant, bar, 24/7 store, swimming pool, and gym. I got a latte and pistachio ricotta pie from the 24/7 store, and they were delicious. We booked a room with a city view and had an amazing sight of the buildings and river. Helpful staff - the room next door started playing loud music at 1-2 AM; I called the front desk, and they sent security up to resolve it within 10 minutes. The 15th floor had a direct view of the New Year Fireworks, so we did not have to go outside. The room and bathroom were clean. We only stayed for one night, so overall, it was a positive experience.
Disliked: Some guests were sitting on the corridor of my floor, talking, drinking, and charging their devices, which was not a pleasant sight. Our next-door neighbors did not abide by the quiet hours (which were included in the check-in form). The bed was OK.
Eyglis Wed, 25 December 2024
Superb
Liked: Location and service!
Disliked: N/A
Cuevas Sun, 22 December 2024
Exceptional
Josalyn Fri, 29 November 2024
It was an overnight stay...
Liked: The room had an amazing skyline view which was advertised on the website. The room was clean,organized and the ambience is exceptional.Thank you.
Kevin Tue, 26 November 2024
Good
Teresa Wed, 20 November 2024
Exceptional
Hernandez Wed, 20 November 2024
Bad
Nikolai Wed, 20 November 2024
Very poor
Disliked: 1) The staff could not give me an invoice saying that my booking was done through Booking.com. The policy written on Booking.com is quite clear on that matter - they don't provide receipts/invoices and per their agreement with the property owners, they require property owner to write invoice upon customer's request. 2) The staff also could not help us with calling a taxi to the airport. They list this among their services and actually have a device that redirects requests to the taxi companies. But the device did not work when we used it. I had to call Uber instead.3) The hotel staff does not respond to my email requests for the invoice.
Aleksandr Mon, 11 November 2024
Good
Disliked: shower did not work
Anna Mon, 28 October 2024
Exceptional