Holiday Inn Brentwood Guest Reviews
Write a review
Write a review
Taz119 Sat, 18 January 2025
Good location
Liked: Easy to get to and quick check in with good location
Disliked: Shower temperature was up and down.
Jackie Fri, 17 January 2025
OK as a bed for...
Helen Thu, 16 January 2025
Very good
Macqueen Thu, 16 January 2025
Pleasant
Liked: Clean Helpful staff
Dolce Thu, 16 January 2025
Exceptional
David Tue, 14 January 2025
Very good
Stephen Tue, 14 January 2025
Exceptional
Liked: Excellent service
Disliked: Nothing to complain about
Amankwaah Mon, 13 January 2025
All good
Liked: Breakfast
Disliked: Bath
Ljj Mon, 13 January 2025
Exceptional
Liked: Really lovely short stay - just what we needed for our weekend visit to Essex. Nice to be able to go for a swim in the morning too. Friendly staff, room really clean. Can't fault it.
Lucienne Mon, 13 January 2025
Everything great except the booking...
Liked: we booked half board, then when we arrived they told us we didn't. I showed the proof and after 40 mins of standing in reception arguing explaining and the staff going to se the chef they decided we got £28 each adult for dinner. When we had dinner we had exactly the same experience AGAIN trying to explain. Then in the morning they said we owed for dinner and we had the same discussion AGAIN! Not good enough it shouldn't be down to the guest to keep explaining an issue which is clearly a fault your side. Such a stress and waste of time.
Disliked: The internal system for booking and that you have to pay for the car park. This should be taken off your booking if you are a guest. Not good enough.