We would definitely stay again!

Liked: Easy check in; quiet; great breakfast and friendly service!

Exceptional

Exceptional

Bad

Very good

Liked: Loved how close it was to the MoA and our dance competition location.
Disliked: All good

They cancelled my reservation without...

Liked: It was close to the event we planned on attending.
Disliked: There was a colony of ants in the main lobby coming out of the wall behind the fireplace. I waited in line 30 minutes to check in only to find out that they overbooked the hotel and cancelled my reservation without any notice. The hotel was knowingly overbooked and had just one person working the front desk causing long wait time. I was traveling with two young children and I booked the reservation over a month in advance. They offered me a room at another hotel that was 20 minutes away but nothing more. Poor management and customer service. Booooooo!

Very pleasant and quiet

Liked: Didn’t eat
Disliked: I couldn’t stay for breakfast

Not impressed.

Liked: The restaurant served good food. Bed pillows were comfortable. Quick check in.
Disliked: Fan heater bearings were rattling away keeping us up at night. The top two floor were under construction. The parking lot was a mess of human garbage. Sink faucet leaked on vanity when turned on. Fire trucks and emergency vehicles showed up at the front entrance that night.

Very poor

Lovely hotel, friendly staff. It...

Liked: Staff was wonderful. Facilities were cleanPool was delightful. Beautiful, perfect temp, and no overwhelming chlorine smell. Restaurant was convenient Cofee, water and tea in the lobby! Fabulous Fridge and microwave in room was helpful. Appreciated the floor instead of carpet
Disliked: Chose this hotel because it offered shuttle to the airport- and then no shuttle! Boo!Chose this hotel because of laundry facilities- and no laundry.We always appreciate a hotel breakfast.- no breakfast They neglected to refill coffee pods in our room