Great shuttle to and from Waterfront Concert. Excellent rooms!

Very nice clean hotel. Friendly front desk staff. Ate breakfast at the restaurant and prices were very good. Took the shuttle to the concert - again very friendly staff, met 3 drivers over the 2 days and all were friendly with prompt service! Will definitely stay there again in the future.

Good

Disliked: My booking.com book wasn’t there .I had to pay out of pocket for a room and booking.com hasn’t refunded my money

Superb

Very good

Liked: Restaurant
Disliked: Mattress way too soft, room noisy

Would book this hotel everytime...

Liked: The beds were so comfortable. We all slept well. The breakfast was good and kept up going for most of the morning hiking in Acadia. The staff was so friendly and helpful!

This Place Should Meet Your...

Liked: Location was good. Staff was friendly. I'm not use to how expensive the hotel rooms are in New England.
Disliked: Free parking. Fairly close to town.

Bad

Liked: It was close to the airport
Disliked: It was dark and old.

Exceptional

Feels like home

Liked: The kind workers clean and great place

Good

Liked: The room was clean and the bed was super comfy.
Disliked: When I booked I called this location to confirm there was a shuttle to local events. I was told yes! Upon arrival, the front desk clerk said no shuttle service to downtown, only the airport. I was pretty upset, since I had planned on using the shuttle for mode of transport to the concert venue. (Pretty much the only reason I booked this hotel). Luckily I was able to make arrangements with my niece to give my group a ride to the show. Our return to the hotel was going to have to either Uber or taxi. Fast-forward to that time and all options were completely booked and unavaliable. As a last chance effort I called the hotel to see if they could pick us up at the casino. This front desk clerk said yes! Thank god! We were able to be picked up across the street from the casino about an hour after the show. So it seems the shuttle is on a person to person basis?! Not really a good way to keep customers coming back.