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Holiday Inn and Suites Charleston West eeef - (888) 608-6346
Holiday Inn and Suites Charleston West, 400 2nd Avenue Sw, Charleston, WV -(888) 608-6346
Area: Charleston West
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BOOK ONLINE OR CALL - (888) 608-6346
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (597 Ratings)
3.7 miles from Charleston centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Located in Charleston and with South Charleston Museum reachable within a 4-minute walk, Holiday Inn and Suites Charleston West by IHG has concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a terrace. Offering a restaurant, the property also has a garden, as well as an indoor pool and a hot tub. The property provides free shuttle service, room service and luggage storage for guests. The rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. All rooms will provide guests with a fridge. A buffet breakfast is available at Holiday Inn and Suites Charleston West by IHG. There's an in-house bar and guests can also use the business area. Staff at the accommodation are always available to provide advice at the reception. Charleston Civic Center is 3.4 miles from Holiday Inn and Suites Charleston West by IHG, while Charleston City Hall is 3.5 miles from the property. Yeager Airport is 6.2 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` Concierge services
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Game Room
` Kitchen
` Private Bath
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Electric vehicle charging station
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Invoices
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

Holiday Inn and Suites Charleston West Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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0.5

Poor - 0.5 out of 5

Kimberly Wed, 12 March 2025

Do not recommend.

Disliked: Booking.com reserved a room for me earlier in the day. My daughter and I went to a concert and didn’t get to check in until midnight. They told us there were no rooms and it was booking.com’s fault for overbooking.They wouldn’t call to cancel nor try to find me a room. And the receptionist reeked of smoke. I asked why I wasn’t called earlier in the day and told this and she couldn’t give me an answer.I would not recommend this hotel to anyone. It took me till 1:00AM to get my money back before I could even go looking for a different hotel. I felt so unsafe driving with my daughter to find a hotel at this hour, and it’s all because of their bad service.

5

Exceptional - 5.0 out of 5

Richard Sat, 8 March 2025

Pleasant

Liked: Traveling with two small dogs. Friends staff and everything met or exceeded expectations
Disliked: All was good

5

Exceptional - 5.0 out of 5

Shriver Sat, 8 March 2025

Would recommend to anyone coming...

Liked: Meena was absolutely wonderful at check in
Disliked: The address took us to a wrong neighborhood. Need to update address with booking

4

Very Good - 4.0 out of 5

Joby Thu, 6 March 2025

Very good

Liked: Quiet & Calm
Disliked: No complimentary breakfast

5

Exceptional - 5.0 out of 5

Vanessa Tue, 4 March 2025

Exceptional

Liked: This is the second time my family has stayed here and we love it!

4

Very Good - 4.0 out of 5

Phoebe Sun, 2 March 2025

Short

Liked: All was good but only thing I have a complaint about is the heater was a little noisy.

4

Very Good - 4.0 out of 5

Joshua Mon, 24 February 2025

my kids love the pool

Liked: the lady at the front desk was great
Disliked: the bathroom shower leaked all over the entire bathroom floor

5

Exceptional - 5.0 out of 5

Lewis Sat, 22 February 2025

Perfect getaway

Liked: From first greeter to checking out, staff was friendly and helpful. The pool was amazing for our 2 yr old. Room was clean, comfortable and spacious. We are already planning to come back.
Disliked: Nothing

4

Very Good - 4.0 out of 5

Miller Tue, 18 February 2025

It was a nice room...

Liked: Location was quiet and the people were very nice.
Disliked: I did not know I was going to be charged a $90 fee on top of paying for my room.

5

Exceptional - 5.0 out of 5

Jaimie Mon, 17 February 2025

Great job Holiday Inn! Staff...

Liked: Staff were amazing, from check in to the breakfast attendants and check out! Great job! Wonderful pillows! Clean amenities and close to the Coliseum. Abby was very entertaining too :)

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Holiday Inn and Suites Charleston West 400 2nd Avenue Sw, Charleston, WV