Hilton York Guest Reviews
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Jane Sun, 24 June 2012
Perfect location for our overnight stay to attend a concert at the Barbican. It was a 10 minute walk.
Liked: Good hotel. Very clean room with comfortable beds. Staff were friendly and very helpful. Excellent buffet breakfast included within the price.
Disliked: Having to pay for car parking per night. It should be free if you are a hotel guest.
Tracy Wed, 5 March 2025
Fantastic location , fantastic staff...
Liked: Great location , room was lovely and staff were so helpful .
Disliked: Nothing except might be nice to have a small fridge in the room .
Chris Wed, 5 March 2025
Good stay but let down...
Liked: Location and staff
Disliked: A tired room with a stained sink and not Hilton standard
Joanne Wed, 5 March 2025
Enjoyable stay
Liked: Brilliant location, lovely staff and great valet parking so no need to worry about where to park
Laura Wed, 5 March 2025
Ok but not great for...
Liked: The location is amazing. Tea and coffee in the room fabulous and staff very friendly.
Disliked: The bathroom had previous occupants false eyelashes on the floor. Door didn’t close unless pulled with force, I thought fire doors had to close even if just pulled too on exiting. No bedside table either side of bed. Very few TV channels available, my son is autistic so we have to spend time in the room at regular intervals to recuperate and usually in a travel lodge we can watch an hour of decent ish tv but not here.
Robert Wed, 5 March 2025
Warm welcome, friendly staff. Nice...
Liked: Location
Disliked: Bit noisy at night…. Deliveries
Burrough Tue, 4 March 2025
Exceptional
Liked: Amazing stay as usual , won't stay anywhere else when visiting york
Julie Tue, 4 March 2025
Fabulous 1 night stay
Liked: Love staying at the Hilton york , really friendly staff , hotel immaculate and a breakfast to die for absolutely delicious.
Claire Tue, 4 March 2025
Clean and comfortable and well...
Liked: Room was clean and comfortable with everything you expect from a Hilton Doubletree.
Disliked: Nothing
Denise Mon, 3 March 2025
Good
Kayleigh Sun, 2 March 2025
Passable
Liked: Staff were very friendly and helpful. I was just disappointed as I expected to stay in a Hilton hotel and what I found was very dated and basic. I even saw a silver fish in the bathroom. We had been given a free upgrade before we arrived to a King's suite so we were excited about the standard of room and unfortunately it was nothing more than a basic room level that I've experienced in other hotels. Location was superb and again the staff were great but it certainly wasn't worth the £200 we paid for 1 night. When I go back to York I will look for alternative accommodation.