Clean, spacious room, staff on arrival were very pleasant and helpful. On checkout, though, I asked for a printed record of my bill and was instead told "it will be on somethingsomething.com." Was in a hurry so didn't fight, but shouldn't have to. I thought printed records of a guest's expenses were automatic.

Liked: Most staff very warm and helpful
Disliked: No printout of my room bill

Exceptional

Liked: Great place to stay

Comfortable stay quiet no noise.

Liked: Location was close to airport polo park, hot tub was amazing after a long day with a sore body. Bed were comfortable I love how the shampoo and conditioner body wash were all on the bathtub wall.

Very good

Exceptional

Very good

Superb

Very good

The most underrated hotel in...

Liked: From the moment you check in, the service and amenities will definitely surprise. Lots of attention to detail and good followups from staff,
Disliked: I don't want to sound like a grumpy old guy, but the 24 hour executive lounge was looking pretty messy and depleted in the evening hourse after a large group of teens obviously had access thanks to their guardians. We can't make folks better oarents, but maybe this amenity needs to be staffed at all times?

Fine for a few hours...

Liked: Proximity to the airport
Disliked: The bed was uncomfortable but the pull out couch was completely unacceptable.