Very good

Amazing stay but v hot

Liked: The room was originally booked for our anniversary which had to be changed due to a family member falling critically ill. However, we upgraded to a family room and took the kids out over the half term and were absolutely delighted to find the room was decoratedwith towel swans, rose petals and balloons. The gym was well equipped, the breakfast was amazing and the staff were really helpful.
Disliked: The bathroom door was warped from a previous flooding in the bathroom ( I presume!) This caused issues opening and closing the door especially for the children. The room was really hot and there was no a/c or temperature control in the room. The lobby was like a furnace.

Pleasant and comfortable

Liked: The staff were great and very helpful
Disliked: No access to a cash machine (atm). Room services app was not working

Rubbish

Liked: Not a lot
Disliked: Room thermostat stuck on hot, breakfast was cheap ( in quality), prices were added without staff informing guests, car park was charged again without reception informing guests

Good

Liked: Location.
Disliked: Being charged £10 a night parking! Stayed here before and one attraction was free parking. Don't think guests should pay. Rip off. Probably won't come again

lovely short stay with great...

Liked: loved the room and breakfast
Disliked: nothing

Okay once we had a...

Liked: Staff are very friendly and accommodated us to a room where we could go to sleep.
Disliked: We had to change rooms twice because of the loud noise, which started before midnight, and we would have found it impossible to go to sleep as it was a noise from possibly the heating systems. The staff were called to the room to listen to these noises and they agreed that the noise was not acceptable and kindly changed our rooms - twice. That is one night after another, on the third floor.

Last minute stay at Hilton...

Liked: The restaurant at tea time and breakfast was great. Great menu and great experiance.

Superb